Privacy Statement

Parenting for Lifelong Health (PLH) is a charity (UK registration #1200313) committed to providing freely available, evidence-based parenting programmes to every parent, everywhere with the ultimate aim of preventing violence against children and improving child learning, health, and wellbeing. To find out more about our mission, please click here.

Data protection laws require us to provide you with information about how we will use your personal data. This notice is layered, so that you can easily select the reason we process your personal information from the list below and see what we do with it. This page provides information that we need to tell everyone.

For further details of how your data is used, relevant to the circumstances in which you have engaged with PLH, please click on the relevant link below.

  • Introduction

    This privacy notice will inform you as to how we look after your personal data when you contact us with a general enquiry via our website. This page should be read in conjunction with our privacy notice main page which covers information relevant to anyone whose data is used by PLH.

    Purpose and Lawful Basis for Processing

    The purpose for collecting your data is so we can respond to your enquiry.

    The lawful basis we rely on for processing your personal data is article 6(1)(f) of the GDPR, which allows us to process personal data when its necessary for the purposes of our legitimate interests.

    What we need and why we need it

    We collect your name, organisation name, and email address so that we can respond to your enquiry. We will only collect what we need to answer your enquiry.

    How long we keep it

    We retain your data indefinitely in order to be able to track and report on the volume and nature of interactions with PLH over time.

    What are your rights?

    As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. There are legitimate reasons why we may refuse your objection, which depend on why we are processing it.

    For more information on your rights, please see ​‘Your rights’ on​ our privacy notice main page.

    Do we share your data with other organisations?

    We will not share any of the information you provide with any third parties.

  • Introduction

    This privacy notice will inform you as to how we look after your personal data when your organisation considers donating or making a donation to PLH. This page should be read in conjunction with our privacy notice main page which covers information relevant to anyone whose data is used by PLH. 

    Purpose and Lawful Basis for Processing

    We process your information in order to facilitate consistent communication between foundation representatives and members of the PLH resource mobilisation team, and if your organisation becomes a donor, facilitate donations to PLH. 

    The legal bases we rely on to process your personal data are article 6(1)(f) legitimate interests of the GDPR and article 6(1) (b) performance of contract, respectively.

    What we need and why we need it

    PLH collects foundation representatives’ names, titles, organisations, and email addresses. This information is needed in order to facilitate communication and execution of donation contracts.

    How long we keep it

    Records of foundation representatives and donations (name and amount given) are retained indefinitely.

    What are your rights?

    As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. There are legitimate reasons why we may refuse your objection, which depend on why we are processing it.

    For more information on your rights, please see ​‘Your rights’ on​ our privacy notice main page.

    Do we share your data with other organisations?

    We will not share any of the information you provide with any third parties.

  • Introduction

    This privacy notice will inform you as to how we look after your personal data when you apply for a job with PLH. This page should be read in conjunction with the information on the main privacy notice page which covers information relevant to anyone whose data is used by PLH including your rights.

    Purpose and Lawful Basis for Processing

    The lawful basis we rely on for processing your personal data is article 6(1)(b) of the GDPR, which relates to processing necessary to perform a contract or to take steps at your request, before entering a contract.

    What we need and why we need it

    We’ll use all the information you provide during the recruitment process to progress your application with a view to offering you an employment contract with us, or to fulfil legal or regulatory requirements if necessary.

    We will not share any of the information you provide with any third parties.

    We’ll use the contact details you give us to contact you to progress your application. We’ll use the other information you provide to assess your suitability for the role.

    The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it may affect your application if you don’t.

    How long we keep it 

    Unsuccessful applications are retained for 6 months from the appointment of the successful candidate. Information about successful candidates will be transferred to their personnel file and retained in line with relevant policies.

    What are your rights?

    For more information on your rights, please see ​‘Your rights’ on​ our privacy notice main page.

    Do we share your data with other organisations?

    We will not share any of the information you provide with any third parties.

  • Please refer to PLH’s Team Member Handbook or the Consultant Handbook supplied to you upon signing your contract with PLH

  • Introduction

    This section provides information about the data PLH collects pertaining to parents, facilitators, and coaches taking part in PLH-supported programmes. Examples of this include Naugnan Kasih in Malaysia and Crianza con Conciencia in Mexico

    PLH processes only aggregated, non-identifiable data. It does not collect any information that could reveal your identity (i.e. personally identifiable information or protected health information). 

    This page should be read in conjunction with our privacy notice which covers information relevant to anyone whose data is used by the EEF, including your rights.

    Purpose and Lawful Basis for Processing

    PLH processes information you provide via apps and chatbots to improve app and chatbot functionality and security, as well as for monitoring and evaluation of PLH programmes to review what impact they made and if they were a success. 

    The processing is necessary to fulfil these legitimate interests.

    Who we share your data with

    Aggregated, non-identifiable data will be shared or provided by other organisations that are helping PLH meet the above purpose. For example, this could be if a nonprofit is using PLH in its community programming, or if a university partner is conducting an independent evaluation of a PLH programme. 

    How long we keep it

    As long as we need it to fulfil our purposes, including any relating to app services as well as legal, accounting, or reporting requirements.

    What are your rights?

    As we are processing your personal data for our legitimate interests as stated above, you have the right to object to our processing of your personal data. Please be aware that they may legitimate reasons why we may refuse your objection.

    Contact Details

    Our Operations Specialist is responsible for overseeing questions in relation to this privacy notice and serves as PLH’s Data Protection Officer. If you have any questions about this privacy notice or how your data is used by PLH, including any requests to exercise your legal rights, please email info@parentingforlifelonghealth.org with your questions or request for the Operations Specialist.

    Your Rights

    Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information. You are not normally required to pay any charge for exercising your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

    We have one month to respond to you under normal circumstances, though this may be extended if your request is particularly complex.

    If you wish to exercise any of these rights, please contact the Operations Specialist using info@parentingforlifelonghealth.org. You can find out more about your rights by visiting the Information Commissioner’s Office (ICO) website page on exercising your rights.

    Your Right of Access

    You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process. You can find out more about this right on the ICO website.

    Your Right to Rectification

    You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies. You can find out more about this right on the ICO website.

    Your Right to Erasure

    You have the right to ask us to erase your personal information in certain circumstances. You can find out more about this right on the ICO website.

    Your Right to Restriction of Processing

    You have the right to ask us to restrict the processing of your information in certain circumstances. You can find out more about this right on the ICO website.

    Your Right to Object to Processing

    You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests. You can find out more about this right on the ICO website.

    Your Right to Data Portability

    This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated. You can find out more about this right on the ICO website.

    Your Right to Complain

    You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk/). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

    How Long We Will Use Your Personal Data

    We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

    This may include retaining data after you have made an opt-out or similar request to ensure that you are not subsequently sent information by mistake and to protect against, for example, malicious attempts to add you to lists you do not wish to be a member of.

    To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

    Details of how long your data will be retained are detailed in the relevant privacy notices linked above.

    Data Security

    We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

    We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

    Data Processors

    We use Google Workspace as a third party to process your data in all our work. We use Microsoft Azure to process data for PLH digital programmes. We use Monday to process donor and potential information for our client relationship management (CRM).

    Governance

    Data Protection and GDPR policies are reviewed on a yearly basis and as needed. The Data Protection Officer is responsible for compliance, reviewing risks, and addressing any new data protection issues. They are accountable to PLH’s Board of Trustees

    Data Protection Officer

    PLH’s Operations Specialist serves as PLH’s Data Protection Officer. They can be reached via info@parentingforlifelonghealth.org